Splash Internet's professional consultancy service provides Splash Internet customers with exclusive access to our independent vendor-agnostic advice, industry knowledge and technical expertise at competitive rates.
Who we are
Our consultants are equipped with a pedigree of hands-on skills and experience. They are able to engage at all organisation levels and translate business needs and requirements into technical specifications, designs and implementations.
Splash Internet's Enterprise Services Team operates under a strict independent advice model, we follow our own code of conduct policy for Consultant - Client interaction. Read more about our team.
Our consulting services
We offer specialised expertise in the areas of Enterprise Architecture (Technology), Data Centre and Cloud Infrastructure, Rich Media Collaboration, and Enterprise IT Planning. We collaborate with our customers to enable them to leverage our high-performing network's capabilities in cost effcient ways.
Our services include but are not limited to:
Independent consulting advice for cloud, data centre and other IT services and network infrastructure needs for teaching and learning, research, and administration
Sanity checks of reviews, designs and implementation plans
Project management of isolated and interdependent IT projects in our areas of specialisation
Procurement management (RFQ) for selection of thirdparty services and software
Vendor management of multiple IT suppliers, such as carriers, integrators, software, facilities
Troubleshooting suboptimal IT service and infrastructure performance issues to resolution
Turnkey delivery of IT services and network infrastructure, from capability assessments through design to implementation
Technical expertise on demand to support gaps in skills or resources, with access to Splash Internet’s 24x7 Network Operations Centre for monitoring and reporting
Business impact analysis and risk assessment exercises to prepare, update and test business continuity plans and information technology disaster recovery plans
Communication of cross-department expectations for the preparation and execution of business cases, technical infrastructure and services requirements and designs, and data management plans
Customised technical workshops and training to support professional development for IT Services staff
Benefits of working with us
Independent vendor-agnostic advice
Highly skilled and experienced consultants
Expertise available on demand
Practical solutions for turning ideas into action
Trusted advisor for Research & Education sector
Uniquely positioned to advise on local enterprise, national and international network needs
Access to best practice and trends across the global network of National Research Networks (NRENs)
We always consider
Research & Education sector relevancy
Value for money
End-to-end service performance
User and administrator usability
Resiliency and robustness
Future infrastructure and application integration