SPLASH INTERNET Business PLANS
Our range of Business plans cater for Businesses requiring customised setup, priority support & that are heavily reliant on their internet connection to run their business.
WHAT IS INCLUDED IN A BUSINESS INTERNET PLAN
Priority Support: 24/7 (2 Hour Service Level Agreement, 30 minutes during business hours)
IP: Static /32
Security: Encryption, DDOS protection / mitigation
Equipment: All equipment installed by Splash Internet remains the property of Splash Internet. This includes a wireless router which is setup and configured.
Contract: None - Services billed one month in advance and a 14 day cancellation policy applies
Business Connections also include the following:
Assessment and setup of connection customized to meet your network requirements, this will be different for each business depending on what they require.
PPPOE hand off configuration of our router if required.
Assistance with routing once connected for things such as emails if required, keeping in mind that each setup is different and what will be required at each connection will vary and we may need to in contact with your Technical support to work together with any custom setups you have onsite for the Local Area Network.
HOW IS THIS DIFFERENT FROM A HOME INTERNET PLAN
With home internet plans we are responsible for your service up to the router. Any of your personal devices & Local Area Network setup are the customers responsibility. Any outages are taken seriously and will be attended to as soon as possible but home plans don’t come with priority support.
WHAT ARE THE COSTS INVOLVED
Please see below details of our standard Business Plans available:
|Plan||Data Included||Bandwidth Speeds MBPS (up to)||Price per/month|
|Business Pro||Unlimited||50/50 Mbps||$165.00|
There is also a one-off installation/setup fee of between $250.00 - $350.00 depending on your businesses needs. (We can provide a fixed quote of setup costs once this is determined).
All equipment installed by Splash Internet is provided rent free for as long as there is a valid subscription with the provider.
Splash Internet will install, configure & test the equipment to ensure the internet is working and ready to use before leaving.
The Business Installation usually takes about 1.5 - 2.5 hours but does vary.
All equipment installed remains the property of Splash Internet.
BUT I REQUIRE MORE BANDWIDTH THAN the STANDARD business plans listed ABOVE?
We can provide fully customised quotes based on your individual business needs. Please contact our office on firstname.lastname@example.org or call 02 6100 4600 and one of our friendly staff members can arrange this for you.
How do I get Splash Internet connected at my business?
Having Splash Internet installed at your business is a quick and easy process.
Simply contact us on (02) 6100 4600 or fill in our our service availability form at http://splashsupport.com.au/custenquiry.php
We will need to verify the service is available at you address firstly. Once confirmed we can then arrange a suitable date/time for your new Business Internet connection to be installed!
Simply call us on (02) 6100 4600 or (02) 6495 0808 or email email@example.com