Splash Casual Unlimited Download / Fast 5MBPS Upload Limited to 5GB $60.00
Detailed Purchase Information
Data: Unlimited Download/5GB Upload
Speeds (up to): 20000/5000 Kbps
Excess usage whist ticket is still valid will be slowed to 20000/1000 KBPS
Questions and Answers
What happens when I reach my UPLOAD data limit but I still have time remaining?
Your internet connection will be slowed to 20000/1000 kbps for the remaining time
***Please note excess usage is NOT charged***
How many devices can I connect to the internet at the same time?
A Maximum of 2 devices.
What can I do to ensure I get the maximum speed?
Check that the signal strength on the device you're using is a minimum of 50% of the total bars available. You should also check your account hasn't expired
*** Please note *** If you experience slow speeds, try moving to another part of the building or connecting to a different Splash access point.
If I purchase a ticket online when will I receive my login details?
The online checkout process will only take a few minutes.
You will receive your login details on screen and via email and/or text message.
I am outside the service area yet I still get access, why?
Our coverage maps are not always up to date. Check the performance of the connection by browsing around the Splash website before purchasing a ticket.
If I need help who can I call?
You can call our support line on (02) 6100 4600 and you will be connected to a local support operator. If you reach our message service please leave a detailed message and we will return your call when the next staff member becomes available.
Where can I check my account usage?
Enter your login details. You can then access your traffic reports and your ticket validity.